QMS Auditor/Lead Auditor Training ( ISO 9001:2008 CQI & IRCA ref.17833)

This training is to provide participants with the knowledge and skills needed to fulfil their role as a fully trained Lead Auditor of ISO 9001:2015 Quality Management Systems.


This programme aims to equip participants with the following knowledge and skills:

  • Knowledge of the purpose of a QMS, of QMS standards, of management system audit, of third party certification and the business benefits of improved performance of the QMS
  • Knowledge of the role and responsibilities of an auditor to plan, conduct, report and follow-up a QMS audit in accordance with ISO 19011 and ISO/IEC 17021


Upon completion of this course, participants will be able to:

  • Lead and manage 1st, 2nd or 3rd party audits
  • Participate in the planning, preparation, conducting and reporting of audits
  • Present audit findings in a formal and clear manner to the interested parties concerned
  • Assess the effectiveness and adequacy of corrective action taken on audit findings
  • Handle various difficult situations encountered during audits
  • Satisfy the training requirements for initial certification as an IRCA QMS auditor. The certificate of achievement is valid for three years for this purpose.

Day 1
  • Introduction to the course
  • Overview of audits and auditing
  • The audit lifecycle
  • Differences between 1st, 2nd and 3rd party audits
  • Definitions of key terms used
  • Ideal auditor
  • Overview of ISO 9000 series
  • Definitions of key terms used
  • Fundamentals of ISO 9001
  • Audit preparation
  • Evening assignments: Participants work in teams to prepare for the day 4 live or simulated audit exercise
Day 2
  • Auditing the ISO 9001
    This session draws on the participants’ prior knowledge to audit selected requirements of the standard
  • The audit plan
  • Audit checklist
  • Opening meeting
  • Conducting the audit
    This session provides invaluable information and guidance on how a process-based audit is carried out. Interviewing and information gathering techniques are explained.
  • Evening assignments

Day 3
  • Generating audit findings
  • Reporting and grading findings
  • Closing meeting
  • Corrective action follow-up and surveillance audits
  • International Registration Scheme for Certificated Auditors
  • Exam techniques and debrief on specimen exam paper
  • Evening assignments
Day 4
  • Live or Simulated Audit exercise (subjected to availability of host for live audit, otherwise a simulated audit will be conducted)
  • Participants experience conducting a quality management system audit against ISO 9001 in a live audit at an actual organization or in a “simulated audit” exercise.

Day 5
  • Review performance of the “live or simulated audit” exercise
    The tutor facilitates this session whereby feedback is given on the participants’ performance and any learning points to improve their auditing skills
  • Course review and summary
  • Written closed-book examination (2 hours*)
    *Note: additional 30 minute is given if English language is not the particpant’s 1st language. The ISO 9001:2015 will be provided as reference.
  • Complete/attend all elements of the course
  • Pass the continuous assessment (for class activities)
  • Pass the written examination